Author: Vanguard Consulting Limited

Vanguard and Kingston University Course

Will you take the opportunity to improve people’s lives and significantly reduce costs?

Pioneers across public services are achieving large financial savings and remarkable improvements in service by thinking radically about People Centred Systems. Listen to practitioners talk about results they have achieved using the Vanguard Method.

There are practical steps you need to take to improve people-centred services and dramatically reduce costs. The Vanguard Method and Kingston University London People Centred Services course will show you how. The module is accredited at Post Graduate Level 7 and worth 30 credits.

“The best course I’ve undertaken in my 17 years in Local Government.  It’s an approach that has made me completely rethink how I will plan the review, design and development of services and systems within and across my organisation and has provided me with a practical and logical way to go about it.”
Ceri Armstrong, Senior Health and Social Care Development Manager, Adult Social Care, Thurrock Council (studied on Cohort 6 of the course)

“I have thoroughly enjoyed the course and learnt far more than I expected. It’s made a huge difference in that before the course I felt I had some/reasonable understanding of the Vanguard Method but was a little uncertain about whether I understood it sufficiently to fundamentally change the way my organisation works. Now I have the confidence/knowledge to make those changes. I have no hesitation in recommending the course and will do so to anyone I can.”
Nigel Lucas, CEO at The Charity of Elizabeth Jane Jones

The course has been taught entirely online during the pandemic, whereas previously students were required to visit each other’s systems and the Kingston University campus. We will confirm the final arrangements for October closer to the start date. The course has a restricted intake so an early application is advised.

Register an interest

To register an interest in this course, please contact charlotte.pell@vanguardconsult.co.uk

Find out more about the course in the module guide.

A two half-day masterclass for anyone interested in using better measures to drive improvement

Mornings of 9th and 30th September 2021, between 09.30 and 13.00

This highly practical, two half-day course, will provide you with a method to move beyond targets and develop measures that create a learning environment in your organisation.  If you want to ensure that your measures help improve your service, increase capacity, reduce cost and improve morale, you should attend this masterclass.

In addition, the sessions will help you understand the consequences of targets and specifications on your system, and how to avoid the difficulties these can create.

Benefits of attending:

• The ability to develop good measures in your own service;
• The ability to tell a good from a bad measure;
• The ability to produce and interpret a control chart;
• An understanding of leading and lagging measures;
• Knowledge of how to use measures at different levels of the organisation;
• How to apply good measures within the parameters of regulatory frameworks.

Who should attend:

• leaders working in public, private or third sector organisations;
• anyone interested in the practical application of measurement to drive improvement;
• leaders seeking to understand how to use better measures within the constraints of regulatory frameworks.

What will be covered:

• An introduction to the Vanguard Method as applied to measures;
• The different definitions of measures;
• How to identify measures that help learn and improve;
• How to use measures to help learn and improve.

Method of delivery:

• The online session will be split into two half days and will involve interactive as well as taught sessions. We also ask you to have access to data that you can use to create your own measures, in the intervening days between the two sessions.

Distance learning – due to the current social distancing restrictions, this programme will be delivered via Microsoft Teams.  The course will be strictly limited to small groups to create value for each delegate and in manageable sessions with plenty of intervals to allow for comfort and refreshment breaks.

Simon Pickthall
Simon has many years of experience in the Vanguard Method and has consulted on diverse projects in the public, voluntary and private sectors.  He has helped a wide variety of organisations understand how their current system works through the application of Vanguard Method principles. This has included supporting changes to national performance frameworks.

The cost to attend this ‘Beyond Targets’ event is £245 plus VAT per delegate.

To book a place, please fill in the booking form and email it to office@vanguardconsult.co.uk

If you are not able to attend these dates, please register your interest and be the first to find out when the next course will run next by filling in the form below:

Thursday 10th June 2021

This one day online event will give you an Introduction to the Vanguard Method: a better way to make the work work.

Delivered by an expert Vanguard Consultant, on this one day programme you will learn why traditional management approaches make things worse; why targets, inspections and specifications impair performance; the importance of good measures and how to approach re-designing your system.

To book your place, please complete the booking form and email it to office@vanguardconsult.co.uk

We also offer the option of running this course in-house, tailored for delegates from the same organisation. If you would like to discuss this option, please contact us at: office@vanguardconsult.co.uk, or 01280 822255.

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