Category: Events

3^rd September 2021
10:00 until 11.30 BST

Measuring performance is not only about defining the right parameters. All though this is important, the purpose of measuring in the first place trumps any effort at finding the right things to measure. This masterclass shows how to start to using measures to understand and improve, and what consequences this perspective will have both on the specific measures being used, but also why they are being used. Measuring beyond command and control has large implications for leaders, employees, and consultants. This masterclass gives you a high level ,as well as a very practical introduction to how to get started.

Participants will:

• Gain an understanding of what the purpose of measuring is
• Understand the criteria for ‘a good measure’
• Be able to ask better questions about measures
• See practical examples of real measures and the link to the organizational operation
• Be introduced to the theory of variation and understand its implications
• Be able to better predict the organizational performance
• Understand the link between what you measure and the organizational system
• Be able to collect measures in your own organization

There will be time to ask questions at the end of the session.

The masterclass is most relevant for leaders and improvement consultants in the private and public sector.

Duration 1,5 hour.

Participants will attend without sound and video, with the opportunity to ask questions.

£125 + VAT per delegate

To book a place, please complete the booking form and email it to pr@vanguardconsult.co.uk

Friday 24^th September 2021
10:00 until 11.30 BST

Most leaders understand that rules and procedures have their limitations – but they use them anyway. The consequences are more bureaucratic and rigid organizations. But if you want to go beyond rules and procedures, what can you do instead? A viable alternative needs to better solve the problem that rules and procedures are trying to solve. This masterclass gives you an understanding of the mechanics of the bureaucracy factory and introduces you to a structured approach by which principles are used as a viable alternative. You will also see how this approach works within legal frameworks and compliments the workings of an organization that understands customers demand and uses measures to understand and improve the work. Finally, you will begin to see how going beyond rules and procedures affects the role of leaders, employees, and consultants.

Participants will:

• Be introduced to the bureaucracy factory
• Understand the model for going beyond rules and procedures, and the logic behind it
• Understand how to formulate principles based on knowledge from the work
• Understand what needs to be in place for a principle-based approach to work
• Understand how principles can be used to create better practices within legal frameworks
• See how principles complements understanding demand, better measures and improving performance

There will be time to ask questions at the end of the session.

The masterclass is most relevant for leaders and improvement consultants in the private and public sector.

Duration 1,5 hour.

Participants will attend without sound and video, with the opportunity to ask questions.

£125 + VAT per delegate
£95 + VAT per delegate (if booked before Friday 20th August 2021)

To book a place, please complete the booking form and email it to pr@vanguardconsult.co.uk

Thursday 14 October 2021
10:00 until 12:00 GMT

Via Zoom

An opportunity for practitioners and leaders across different sectors to come together and:

• hear a case study
• share learning
• discuss challenges and opportunities
• connect with like-minded people

We will get together in break out rooms to network, reflect on the case study and talk about challenges in your own work.

Sign up here:

This webinar was recorded on Tuesday 18th May 2021 with Vanguard’s Emma Ashton and Brendan O’Donovan, and Meilys Heulfryn Smith, Programme Lead for Community Health and Social Care Transformation at Gwynedd Council, Wales.

For 20 years and counting, governments have promised to address social care reform. In the meantime, some organisations have quietly got on with dramatically changing things for themselves.

One such example is Gwynedd Council. Meilys shares her learning and experiences of improving citizens’ lives, increasing capacity and driving out the costs of waste in home care and beyond – in the health system and the wider community.

Meilys and her colleagues use the Vanguard Method to operate Beyond Command and Control. In this webinar, Meilys, Emma, and Brendan describe what this means in practice and Meilys shares her experiences for leaders considering embarking upon this profound systemic change.

An action-learning masterclass split over 4 mornings

Day 1 – Monday 11th October 2021 (AM)
Day 2 – Monday 8th November 2021 (AM)
Day 3 – Monday 22nd November 2021 (AM)
Day 4 –  Tuesday 7th December 2021 (AM)

Are you working in a service where demand is rising and costs appear to be spiralling out of control? Do you think the current financial models used to establish budgets, manage finances require new thinking?

This masterclass will challenge the accounting convention that we should worry about unit cost and transaction cost. It will introduce you to some simple and profound thinking about the way we should set budgets and manage finances in organisations.

Who should attend

• Anyone who believes that the current financial models used to establish budgets and manage require new thinking
• People working in services/systems where demand is increasing and where costs are spiralling out of control
• Anyone who is concerned about the traditional ways in which costs are reduced in organisations

What the course covers

• What you learn about budgets and financial management when you study a system: examples from a number of systems.
• Understanding that the way we currently set budgets and manage finances is not based upon knowledge of how we actually use money in our operations
• How to ensure that budget management and financial planning are grounded in a thorough knowledge of the operations make money and/or use money
• Understand the end-to-end costs in systems and how this gives you a different perspective on costs
• Having a go at mapping your system end to end and understanding the end-to-end costs.
• Using knowledge gained by studying your system to inform budget setting and financial planning based on doing the value work – connecting budget setting and financial setting to the operations.
• Understand that managing value will drive out costs in a system.

Method of delivery

The session will be split into 4 half days and will involve some interactive sessions.

The first two sessions will take you through how to map a process or cases end-to-end and what you learn particularly about the value work – what we should be paying for.

The second two sessions will then focus on how you can understand the costs within the system/service associated with doing waste activity. You will identify the costs associated with the value work and use this knowledge to inform how budgets should be set.

We will also ask you to apply some of the skills and principles between each session.There will also be opportunity to join ongoing supported practice and learning sessions.

Cost £475.00 + VAT

To book your place, complete the booking form and return to Maria at office@vanguardconsult.co.uk