John’s latest podcast: Boris targets the cops

John Seddon reacts to UK Prime Minister, Boris Johnson’s plans to create league tables for police call centres and to ensure every victim of crime has the contact details for a police officer dealing with their case .

This podcast is from August 2021.

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Previous podcasts
Talking targets in WestminsterJohn describes his contribution to the Institute for Government’s research on targets in the public sector.

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Busting bureaucracy in home repairsGary Hamel argues the growth of bureaucracy is a blight; Vanguard shows a practical way to get rid of it
Digital ServicesWhat works and what doesn’t work in the rush to digitise services?
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The killing of Alison: reflections on the NHS regimeThe regime rewards reputation, so failures are hidden
McKinsey extols the benefits of digital public services; wise advice or costly folly?Have a guess!