Beyond Targets: an action-learning masterclass

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A two half-day masterclass for anyone interested in using better measures to drive improvement

Mornings of 9th and 30th September 2021, between 09.30 and 13.00

This highly practical, two half-day course, will provide you with a method to move beyond targets and develop measures that create a learning environment in your organisation.  If you want to ensure that your measures help improve your service, increase capacity, reduce cost and improve morale, you should attend this masterclass.

In addition, the sessions will help you understand the consequences of targets and specifications on your system, and how to avoid the difficulties these can create.

Benefits of attending:

  • The ability to develop good measures in your own service;
  • The ability to tell a good from a bad measure;
  • The ability to produce and interpret a control chart;
  • An understanding of leading and lagging measures;
  • Knowledge of how to use measures at different levels of the organisation;
  • How to apply good measures within the parameters of regulatory frameworks.

Who should attend:

  • leaders working in public, private or third sector organisations;
  • anyone interested in the practical application of measurement to drive improvement;
  • leaders seeking to understand how to use better measures within the constraints of regulatory frameworks.

What will be covered:

  • An introduction to the Vanguard Method as applied to measures;
  • The different definitions of measures;
  • How to identify measures that help learn and improve;
  • How to use measures to help learn and improve.

Method of delivery:

  • The online session will be split into two half days and will involve interactive as well as taught sessions. We also ask you to have access to data that you can use to create your own measures, in the intervening days between the two sessions.

Distance learning – due to the current social distancing restrictions, this programme will be delivered via Microsoft Teams.  The course will be strictly limited to small groups to create value for each delegate and in manageable sessions with plenty of intervals to allow for comfort and refreshment breaks.

Simon Pickthall
Simon has many years of experience in the Vanguard Method and has consulted on diverse projects in the public, voluntary and private sectors.  He has helped a wide variety of organisations understand how their current system works through the application of Vanguard Method principles. This has included supporting changes to national performance frameworks.

The cost to attend this ‘Beyond Targets’ event is £245 plus VAT per delegate.

To book a place, please fill in the booking form and email it to office@vanguardconsult.co.uk

If you are not able to attend these dates, please register your interest and be the first to find out when the next course will run next by filling in the form below:

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Moving Beyond Command and Control: how to get started

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Thursday 10th June 2021

This one day online event will give you an Introduction to the Vanguard Method: a better way to make the work work.

Delivered by an expert Vanguard Consultant, on this one day programme you will learn why traditional management approaches make things worse; why targets, inspections and specifications impair performance; the importance of good measures and how to approach re-designing your system.

To book your place, please complete the booking form and email it to office@vanguardconsult.co.uk

We also offer the option of running this course in-house, tailored for delegates from the same organisation. If you would like to discuss this option, please contact us at: office@vanguardconsult.co.uk, or 01280 822255.

More Information

Transforming home care and beyond

This webinar was recorded on Tuesday 18th May 2021 with Vanguard’s Emma Ashton and Brendan O’Donovan, and Meilys Heulfryn Smith, Programme Lead for Community Health and Social Care Transformation at Gwynedd Council, Wales.

For 20 years and counting, governments have promised to address social care reform. In the meantime, some organisations have quietly got on with dramatically changing things for themselves.

One such example is Gwynedd Council. Meilys shares her learning and experiences of improving citizens’ lives, increasing capacity and driving out the costs of waste in home care and beyond – in the health system and the wider community.

Meilys and her colleagues use the Vanguard Method to operate Beyond Command and Control. In this webinar, Meilys, Emma, and Brendan describe what this means in practice and Meilys shares her experiences for leaders considering embarking upon this profound systemic change.

Transforming home care and beyond is free to view. Please register by entering your email and clicking ‘Register’ or log in.

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A recording of John Seddon’s Book Tour finale

The recording of John Seddon’s book tour finale that took place on 9th March 2021 is free to view. Please register by entering your email and clicking ‘Register’ or log in.

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You can buy a half price copy of Beyond Command and Control here, for a limited time only.

System Economics: an action-learning masterclass

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An action-learning masterclass split over 4 mornings

Day 1 – Monday 11th October 2021 (AM)
Day 2 – Monday 8th November 2021 (AM)
Day 3 – Monday 22nd November 2021 (AM)
Day 4 –  Tuesday 7th December 2021 (AM)

Are you working in a service where demand is rising and costs appear to be spiralling out of control? Do you think the current financial models used to establish budgets, manage finances require new thinking?

This masterclass will challenge the accounting convention that we should worry about unit cost and transaction cost. It will introduce you to some simple and profound thinking about the way we should set budgets and manage finances in organisations.

Who should attend

  • Anyone who believes that the current financial models used to establish budgets and manage require new thinking
  • People working in services/systems where demand is increasing and where costs are spiralling out of control
  • Anyone who is concerned about the traditional ways in which costs are reduced in organisations

What the course covers

  • What you learn about budgets and financial management when you study a system: examples from a number of systems.
  • Understanding that the way we currently set budgets and manage finances is not based upon knowledge of how we actually use money in our operations
  • How to ensure that budget management and financial planning are grounded in a thorough knowledge of the operations make money and/or use money
  • Understand the end-to-end costs in systems and how this gives you a different perspective on costs
  • Having a go at mapping your system end to end and understanding the end-to-end costs.
  • Using knowledge gained by studying your system to inform budget setting and financial planning based on doing the value work – connecting budget setting and financial setting to the operations.
  • Understand that managing value will drive out costs in a system.

Method of delivery

The session will be split into 4 half days and will involve some interactive sessions.

The first two sessions will take you through how to map a process or cases end-to-end and what you learn particularly about the value work – what we should be paying for.

The second two sessions will then focus on how you can understand the costs within the system/service associated with doing waste activity. You will identify the costs associated with the value work and use this knowledge to inform how budgets should be set.

We will also ask you to apply some of the skills and principles between each session.There will also be opportunity to join ongoing supported practice and learning sessions.

Cost £475.00 + VAT

To book your place, complete the booking form and return to Maria at office@vanguardconsult.co.uk

Whole System Case Mapping: an action-learning masterclass

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13th October and 10th November 2021 (one day online course split over two mornings)

Learn how to map the flow of work through real case histories in people centred systems. This one-day action learning masterclass is for people working in people centred services. At the end of the course, you will be able to map cases, identify what really matters to people and reduce failure demand.

Benefits of attending:

  • An empirical understanding of how well your current system is performing
  • The skills to map cases in a people centred system
  • An insight into the system conditions affecting your performance
  • The skills to work with partners to transform the whole system
  • The ability to identify waste and the causes of waste in your system

Who should attend:

  • People working in people centred services
  • Anyone interested in using knowledge and data from the cases in their end to end system to understand how that system could be transformed
  • Those who have access to case files and a good relationship with partner agencies
  • Those who recognise that the current design of many social care and associated systems are no longer fit for purpose, much of which has been highlighted through the recent COVID 19 pandemic
  • Those who are operational/strategic leaders in systems and who want to think about things in a different way

What will be covered:

  • An introduction to the Vanguard Method as applied in people centred systems
  • Why mapping cases helps you build a comprehensive picture of the system and the thinking that governs its design
  • How to map cases, identify value work, and study system conditions
  • A framework that will support your learning
  • The key features of the current system and the key features of what an alternative system could look like

Method of delivery:

The online session will be split into two half days and will involve interactive as well as taught sessions. We also ask you to have access in the intervening days between the two sessions to cases that you can map that have been, or still are, in your system. We will want to do some of this mapping in real time alongside you and some of it will be done by you on the intervening days between the 2 sessions.

The cost to attend this event is £245 plus VAT per delegate.  

To book your place, complete the booking form booking form and return to Maria at office@vanguardconsult.co.uk

Please register your interest and be the first to find out when the next course will run by filling in the form below

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Thank you for your response. ✨