Beyond rules and procedures: a masterclass


Beyond rules and procedures: a masterclass

This is a recording of a masterclass with Kristian Astrup-Nielsen and Jonas Astrup-Beck, recorded on 24 September 2021.

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Most leaders understand that rules and procedures have limitations – but their use is ubiquitous.

The consequences are more bureaucratic and rigid organisations. If you want to go beyond rules and procedures, what should you do instead? A viable alternative must solve the same problems that rules and procedures solve.

This masterclass will give you an understanding of the mechanics of the bureaucracy factory and introduces you to a viable alternative: a structured, principle-based approach to designing and managing work.

You will also see how this approach works within legal frameworks and compliments our understanding of customer demand. Kristian and Jonas will outline how the use of measures related to organisational purpose, from the customers’ point of view, is central to understanding and improving the work.

Finally, this masterclass will introduce how going beyond rules and procedures affects the role of leaders, employees, and consultants.

In this recording, Kristian and Jonas:

  • Introduced to the bureaucracy factory,
  • Outlined how to understand the model for going beyond rules and procedures and the logic that underpins it,
  • Demonstrate how to formulate principles based on knowledge derived from the work,
  • Highlight what needs to be in place for a principle-based approach to succeed,
  • Show how principles can be used to create better practices within legal frameworks,
  • Demonstrate how principles complement our understanding of demand, measures, and improved performance.

Duration: 98 minutes.

Jonas and Kristian use a variety of formats during the masterclass, including explanation, animation, and PowerPoint presentations. The images used above are illustrative and do not reflect the actual content of this webinar.

Other masterclasses in this series

This masterclass is the final in a series of four, led by Kristian Astrup Nielsen and Jonas Astrup Beck. The other three masterclasses are:

How to make change based on knowledge – this is the first masterclass and was recorded on 6th May 2021,

Understanding demand – this is the second masterclass and was recorded on 13th August 2021,

Measuring beyond command and control – this is the third masterclass and was recorded on 3rd September 2021,