John Seddon talks about ‘IT last, not first,’ at ‘Better Digital from Better Method’, 16th May 2018, London.
Also highlights from:
- CIO, RBS Group, Patrick Eltridge: Leadership Insights on Digital Development.
- CEO, Hollard Partner Solutions, Angela Mhlanga: End-to-end Insurance Improvements
- Head of Systems Thinking, E2E Transformation, Lloyds Banking Group, Justin Watts
- Customer Journey Design Senior Manager, Lloyds Banking Group, Dave Kerr: Beyond Digital