This video is the tenth in a series of highlights from the Leaders Summit event on 10th March 2016 at the Queen Elizabeth II Centre, Westminster, London. Pauline Holroyd, Vice President of HR, Europe, Middle East, Africa and Asia Pacific at Crawford and Company outlines decisions she has made and action she has taken as a result of applying the Vanguard Method to HR – delivering ‘half the cost and twice the value’.

In the blue box below, there are links to additional material relating to Pauline’s video.