Traditional Thinking The Vanguard Method Thinking
Top down, hierarchy Perspective Outside in, system
Functional specialism Design Demand, What Matters, Value, Expertise
Separated from work Decision making Integrated with work
Outputs, targets, standards: related to budget Measurement Capability and variation: related to purpose
Contractual Attitude to customers What matters?
Contractual Attitude to suppliers Co-operation, mutuality
Make the numbers and manage people Role of management Act on the system
Control Ethos Learning
Reactive, projects, by plan Change Adaptive, integral, emergent
Extrinsic Motivation Intrinsic

Command and control management is a collection of beliefs and norms that have evolved as our organisations have evolved.