Traditional Thinking | The Vanguard Method Thinking | |
Top down, hierarchy | Perspective | Outside in, system |
Functional specialism | Design | Demand, What Matters, Value, Expertise |
Separated from work | Decision making | Integrated with work |
Outputs, targets, standards: related to budget | Measurement | Capability and variation: related to purpose |
Contractual | Attitude to customers | What matters? |
Contractual | Attitude to suppliers | Co-operation, mutuality |
Make the numbers and manage people | Role of management | Act on the system |
Control | Ethos | Learning |
Reactive, projects, by plan | Change | Adaptive, integral, emergent |
Extrinsic | Motivation | Intrinsic |
Command and control management is a collection of beliefs and norms that have evolved as our organisations have evolved.