Remember the election in 2019? If feels like a long time ago now. Improving public services was a hot topic then and continues to be today.
On December 2nd 2019, John Seddon debated the future of public services at the Institute of Government with David Walker, former Managing Director of the Audit Commission and Kathy Evans, Chief Executive of Children England. John argued it is time we made managers who deliver public services responsible, rather than compliant; an essential prerequisite for innovation.