In this podcast, John Seddon reacts to UK Prime Minister, Boris Johnson’s plans to create league tables for police call centres.
John Seddon describes contributing to the Institute for Government’s research on targets in the public sector. This podcast is from August 2021.
The new job of management is to act on the system. Management has to learn what that means. This podcast is from July 2021.
Thank you for joining us on Tuesday 9th March 2021 from 10am until 11am GMT, John looks forward to seeing you at the Beyond Command and Control webinar.
We will send you the Zoom webinar link on Monday 8th March and a reminder to join shortly before the webinar is due to start on Tuesday 9th March.
What you need to take part
To join the webinar, you need a laptop, computer, smart phone or tablet with a connection to the internet. You don’t need any other special software or equipment.
About the event:
Covid cancelled the second half of John’s book tour. Given what’s going on, we’d like to invite you to a final book tour event on 9th March 2021 hosted by John on Zoom.
Join us for an eye-opening and entertaining talk, with the opportunity to buy a signed copy of John’s latest book, Beyond Command and Control, at half price.
This book offers to solve the UK productivity conundrum, dramatically improve health and care services while reducing their cost and much more besides. And it is no promise or dream; it is evidenced by those who have followed John’s prescription, which is to change the way they think about management.
As well as covering familiar ground in an unfamiliar way this book says more about the ‘how’ of change and the need for whole-system change in our service organisations, in other words, what is the new role for HR, Finance and IT? John also takes on Agile, the most dysfunctional of fads, to point out its fallacies and describe how to design digital services that work without any of the rituals, roles and new-speak that Agile has brought. And more besides…
As ever, John’s philosophy is challenging, innovative and inspiring. Most of all, it works!
There will be an opportunity to ask John questions.