Yes, you can now employ the Vanguard Method in do-it-yourself form. DIY Fundamentals provides all the basic content enabling you to study any transactional service as a system and thus make change on the basis of knowledge.
DIY Fundamentals is a unique education programme that will change the way you think about management.
This programme teaches the concepts that make the Vanguard Method unique – the only approach to systems thinking with a profound track record.
Participants learn how to generate knowledge of the ‘what and why’ of performance as a system. It becomes clear to see that better service can be achieved with much lower costs.
Participants will be equipped to redesign a service, confident in the knowledge that profound results will follow.
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