John was honoured to give the annual Mike Jackson lecture. His title: Systems Thinking, regulation and public-sector productivity.
Here’s one review:
“I enjoyed your talk greatly. The Socratic and logical approach, and the straight-forwardness, helps me see things more clearly – for example why ‘economies of scale’ don’t exist in knowledge work. I’m grateful your work is helping me root out some of my invalid assumptions, for the good of those around me.”
Access the lecture here:
https://youtu.be/Z9psxhigeYU?si=ugR-O2tuAJG3XTnX
Heads up: it is long. Make a pot of tea 😊
You can download a copy of the transcription, if preferred, below: