Beyond rules and procedures: a masterclass


Friday 24th September 2021

10:00 – 11.30 UK time (BST)
11:00 – 12:30 Central European Summer Time (CEST)

This masterclass will take place on Zoom

With Jonas Astrup Beck and Kristian Astrup Nielsen of Vanguard Skandinavia

The price for this webinar excludes VAT.  VAT will be added during the checkout, where applicable.

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Most leaders understand that rules and procedures have limitations – but their use is ubiquitous.

The consequences are more bureaucratic and rigid organisations. If you want to go beyond rules and procedures, what should you do instead? A viable alternative must solve the same problems that rules and procedures solve.

This masterclass gives you an understanding of the mechanics of the bureaucracy factory and introduces you to a viable alternative: a structured, principle-based approach to designing and managing work.

You will also see how this approach works within legal frameworks and compliments our understanding of customer demand. Kristian and Jonas will outline how the use of measures related to organisational purpose, from the customers’ point of view, is central to understanding and improving the work.

Finally, this masterclass will introduce how going beyond rules and procedures affects the role of leaders, employees, and consultants.

Participants will:

  • Be introduced to the bureaucracy factory,
  • Understand the model for going beyond rules and procedures and the logic that underpins it,
  • Understand how to formulate principles based on knowledge derived from the work,
  • Understand what needs to be in place for a principle-based approach to succeed,
  • Understand how principles can be used to create better practices within legal frameworks,
  • See how principles complement our understanding of demand, measures, and improved performance.

There will be time to ask questions at the end of the session.

The masterclass is most relevant for leaders and improvement consultants in the private and public sector.

Duration: 90 minutes.

Participants will attend without sound and video, with the opportunity to ask questions.

Jonas and Kristian use a variety of formats during the masterclass, including explanation, animation, and PowerPoint presentations. The images used above are illustrative and do not reflect the actual content of this webinar.

Do you need an invoice?

If you’d like us to invoice you, please either click here to download the booking form and email it to or complete the form below.  We’ll be in touch as soon as we hear from you.


If you need to cancel your reservation, we must have your cancellation by email not less than 28 days before the event. We will give you a complete refund less a £25 administration fee. We regret that cancellations received after that date cannot be refunded, however, we would welcome a substitution.

If you have any questions about the webinar, please get in touch.

Other masterclasses in this series

This masterclass is the fourth in a series of four, led by Kristian Astrup Nielsen and Jonas Astrup Beck. The other three masterclasses are:

How to make change based on knowledge – this is the first masterclass and was recorded on 6th May 2021,

Understanding demand – this is the second masterclass and was recorded on 13th August 2021,

Measuring beyond command and control – this is the third masterclass and was recorded on 3rd September 2021.