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- Argyris, C – Good Communication That Blocks Learning
- Bogsnes, B – Implementing Beyond Budgeting: Unlocking the Performance Potential, 2nd Edition
- Carlzon, J – Moments of Truth
- Davis, R – Beyond The BS5750/ISO 9000 Certificate
- Deming, W E – Out of the Crisis
- Deming, W E – The New Economics
- Gilbert, T F – Human Competence: Engineering Worthy Performance
- Herzberg, F – One More Time: How do you motivate employees?
- Hope, J – Beyond Budgeting: How Managers Can Break Free from the Annual Performance Trap
- Ishikawa, K – What is Total Quality Control? The Japanese Way
- Johnson, H T and Bröms, A – Profit Beyond measure
- Juran, J – Managerial Breakthrough
- Kohn, A – No Contest : The Case Against Competition
- Kohn, A – Punished by Rewards
- Middleton, P – Delivering Public Services That Work: Vol. 1
- Mintzberg, H – The Rise and Fall of Strategic Planning
- Neave, H R – The Deming Dimension
- Owen, M H – SPC and Business Improvement
- Pell, C – Delivering Public Services That Work: Vol. 2
- Pink, D – Drive
- Scherkenbach, W W – Deming’s Road to Continual Improvement
- Seddon, J W – Freedom from Command and Control
- Seddon, J W – I Want You to Cheat!
- Seddon, J W – Systems Thinking in the Public Sector
- Senge, P M – The Fifth Discipline
- S.E.P.S.U – UK Quality Management – Policy Options
- Shewhart, W A – Statistical Method From the Viewpoint of Quality Control
- Tribus, M – The Germ Theory of Management
- Vandemerve, S – From Tin Soldiers to Russian Dolls
- Wheeler, D J & Chambers, D S – Understanding Statistical Process Control
- Womack, J P, Jones, D T & Roos, D – The Machine That Changed The World
