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Management is the biggest problem

The biggest problem that most any company in the Western world faces is not its competitors, nor the Japanese. The biggest problems are self-inflicted, created right at home by management that are off course …

Deming in the foreword to Walton M 1986 ‘The Deming Management Method’ pxii

  • Management as control?
  • Misguided behaviour
  • Managers know best
  • If only they would do it

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