It is time to stop paving the cow paths. Instead of embedding outdated processes in silicon and software, we should obliterate them and start over.

We should “reengineer” our businesses: use the power of modern information technology to radically redesign our business processes in order to achieve dramatic improvements in their performance.

Michael Hammer, 1990 ‘Reengineering Work: Don’t Automate, Obliterate’ Harvard Business Review July-August

Business Process Reengineering (BPR) was created as a way to achieve significant change in organisational performance. BPR emerged from the writings of Hammer and his co-author James Champy in the early 1990s.

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