Locality, in partnership with Vanguard, carried out research in 2014 challenging the assumption that ‘economies of scale’ should be sought in the of running public services. Saving money by doing the right thing: why ‘local by default’ should replace ‘diseconomies of scale’ was the first report that demonstrated that improving the effectiveness of people-centred services resulted in dramatic reductions in costs.
Healthier individuals, healthier families and stronger communities; as communities strengthen, demand for services falls.
More recently, Vanguard published a periodical on People Centred Systems, which is available to read for free.