July 2022 In this issue: Achieving Consumer DutyComplexity ‘experts’ and incontinent thinkingGet the antidoteThe dreamers won’t last longSpeaking in OsloThe Vanguard Method and people-centred services March 2022 In this issue: Hats off to the FCAWhat’s my problem?Wilful blindnessThe economics of social careThe Cavendish ReportSystems leadership in people-centred servicesBeyond Command and Control: a four-day programmeFor Danish readers