December 2010
- The Leaders Summit
- Owen Buckwell wins leadership prize
- Health will get going in 2011
- But commissioning is a problem
- Consultation limited to doing the wrong thing righter
- Councils have been ‘set free’
- When ‘set free’ means sacked
- One review you must send evidence to
- If it looks like a duck….
- NHS inquiry looking at systemic issues
- D-I-Y Fundamentals
- Two events for the new year
November 2010
- Some good vibrations
- Just a reminder
- Last throes
- Do we know why?
- Probophilia
- Feeding the probophiles
- Targets alive and well in policing
- IDS: a novel politician
- Tool-heads let loose on baristas
- The difference between lean and systems thinking
- The tool-head collection
October 2010
- HMRC in the news again
- Lean in government services
- Industrialisation of legal services
- The fallacy of scale
- What’s up with me doc?
- Contracting removes thermostat
- No idea still has no idea
- Inspectors maintain the status quo
- Policing as processing
- Lean loonies are doing it to their kids
- The Leaders Summit
September 2010
- Whitehall watch: business plans will stymie innovation
- Whitehall watch: CQC dysfunction still reigns
- Whitehall watch: Benefits fraud and errors
- Whitehall watch: one good move
- Mr Page makes a bad move
- Hey Bruce and Sheila, speak up!
- Failure demand in the command-and-control streets
- What got you curious?
- The Leaders Summit
August 2010
- Whitehall watch
- The regime plays on in Scottish schools
- They have to have a ‘narrative’
- Evidence and policy
- Two beliefs that need to be challenged
- Lots of problems out there…
- Tools and fools
- The systems approach to IT
- The systems thinking quarterly
- Introduction to Systems Thinking in North Wales
- Introduction to Systems Thinking in Sweden
- Process Mapping and Analysis for Performance Improvement
- Systems Thinking in the Public Sector: Profound Results, Profound Challenges
- Systems Thinking: Delivering efficiency beyond imagination in your organisation
- The Leaders Summit
July 2010
- The regime is over
- An economic benchmark
- Advice UK: systems thinking and advice explained
- Keeping my powder dry
- On planet O’Higgins
- The Leaders Summit
June 2010
- More on the chiefs
- Demand the evidence
- It’s worse in the health service
- Ideas will be punished
- Audit Commission follows Vanguard tweets
- Factory managers compound their mistake
- Economy is in flow, not scale
- Lean is a wicked disease
- Lean is everything
- Lean is everywhere
- Pretenders screw up
- Is procurement a profession?
- The risk is letting the nutters loose
- The other nutters
- Good news for children’s services
- What got you curious?
- Some dates for your diary
May 2010
- A ‘germ theory’ moment
- Onward and upward
- ‘Deliverology’ to deliver misery in California
- Leaving children behind
- Care services: a system problem
- Special versus common cause
- Avoidable contact
- Witness for the Scottish Parliament
- Benefits service creates costs
- No business without a customer
- Commissioning fails to deliver
- NHS Direct leaders miss the point
- The next big thing
- In-house job for systems thinker
- Seddon speaks
- Vanguard events coming up
April 2010
- What happened at Toyota?
- Lean is falling off the rails
- Lean is mean for wheelchair users
- Sack people, earn belts
- Can we do it faster?
- Stroud’s benefits service in the press
- NI 14 label is ‘political’
- Advice UK Campaign
- Tools from fools
- Shared services myopia
- Making life difficult
- Another childish idea
- A factory approach to understanding demand
- More factory junk
- Bort från styrning och kontroll
- Some seminal moments
- Join me at the Deming Forum
- Vanguard events coming up
March 2010
- The new book
- Evidence? Just deny it!
- Oneplace… a waste of space
- Total Place: total con
- Ofsted doesn’t help
- Caulkin will be back
- The front-line speaks out
- Freedom in Swedish
- Housing events coming up
- Systems Fundamentals in Derby
- Looking for an interim systems thinker?
- Jobs for systems thinkers in housing and financial services
February 2010
- Do charities soak up the cost of failure?
- HMRC doesn’t pick up the phone
- Lesley is too busy…
- Culture change is free
- Should we legislate to drive costs up?
- IT goons reap as taxpayers pick up the costs
- Evidence on the folly of out-sourcing
- Volume is not value
- CBL doesn’t provide choice
- Re-thinking lean service, the video
- A new book
- Looking for an interim systems thinker?
January 2010
- HMRC failing to achieve purpose
- Systems thinkers get to grips with the downstream problem
- Lean is mean in the car industry
- The economic consequences of Mr Brown
- Is Mr Brown ‘smart’?
- The Tories are at it too
- Rebellion in London boroughs
- The Audit Commission doesn’t get it
- I’m feeling optimistic
- Forthcoming events